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Delivery & Timings

50% deposit available for all Plantation Shutter Orders

Just pay 50% now and the balance 6 weeks later!  We'll send you a reminder to pay the balance 2 weeks out from expected delivery.

Important Changes to Plantation Shutter Delivery Zones

Due to the ever increasing costs of freight, packaging and ensuring the safe delivery of your shutters, iseekblinds is no longer delivering Plantation Shutters nationally.  iseekblinds will be servicing the following areas within VIC, ACT & NSW only.   

Please note, the list below is an indication of the areas we cover and the delivery route.  If you are located within these areas but your town is not specifically mentioned, it is more than likely we can also deliver to you, please call or email our team at the office to confirm your location.

NSW - Greater Sydney Area

The Greater Sydney area includes Sydney inner suburbs and all areas out to the Southern Shire, Campbelltown, Glenbrook, Richmond, Northern Beaches, Central Coast and the greater Newcastle area.

ACT & NSW Regional

From Albury we head up the Hume Hwy, passing through but not limited to, Gundagai, Yass, Canberra and Queanbeyan.  Continuing along the Hume Hwy towards Sydney through Goulburn, Mittagong and Picton.  We also deliver to Junee & Wagga Wagga.

VIC - Greater Melbourne Area

Within approximately 50km radius of the CBD.  This includes all areas out to Werribee, Sunbury, Kalkallo, Whittlesea, Lilydale, Officer and Frankston.

Customers within Victoria who fall outside of these area are still welcome to pick up their shutters from the iseekblinds warehouse located in Thomastown. 

Victoria regional

Our contractor will drive to Wodonga up the Hume highway delivering to all towns, but not limited to Wallan, Kilmore, Broadford, Seymour, Euroa, Benalla, & Wangaratta.

Iseekblinds prides itself on the timely and safe arrival of your Plantation Shutters, under our control at all times.   With each delivery run, we will have constant contact with the driver and whilst we are unable to change the order of delivery we can find out an estimated time of arrival on the day if requested.

Plantation Shutters - Manufacture & Delivery Time 

On average, it takes approximately 8 weeks to manufacture & deliver your Custom Made Plantation Shutters. 

Your order is processed the next business day and then allocated into our production schedule.

*Please Note: - Our Custom Made products vary in manufacturing time dependent upon the type of products ordered.  If you have ordered a number of different products, we will collate your order and wait for all products to be ready before we deliver.  If you would like to receive some of these products earlier, you can elect to Split Your Delivery as you proceed through the Check-out process. Additional freight charges may apply.

Plantation Shutters – Dispatch  

Once your Plantation Shutters have been manufactured, they will be prepared for dispatch.  At this time, we will send you an email advising you of your delivery details.

Delivery times may vary dependent upon your location.

*Please note -  we cannot accept a PO box for a delivery address

Plantation Shutters - Delivery Charges  

Our standard shipping rate for Plantation Shutters is calculated by square metre per order.  This will be calculated for you as you proceed through the Check-out process.  If your freight charges exceed this amount due to sizes, quantities ordered or a regional area outside our delivery zones, extra shipping charges may apply.  In these circumstances we will call you prior to processing your order.

 Authority to leave *

Iseekblinds will advise you of our dispatch date when your order leaves our warehouse. As it is not possible to nominate an exact date and time of delivery, all deliveries to a nominated address must have an "Authority to Leave" the packages if no one is home to accept the delivery. 

Freight Damages 

After receiving your Plantation Shutters, we ask that you inspect and report any damage within five days of delivery. Please do not attempt to install Plantation Shutters that have been damaged in delivery, as this will void any warranty claim.

If iseekblinds is not notified within this period, we cannot be held responsible for the damaged item or replacement cost.

Please take a photo of the damaged goods and send through to sales@iseekblinds.com.au with a description of the damaged areas.

If the box is visibly damaged upon receipt, please refuse delivery and the box will be returned to iseekblinds. Please notify us immediately so that we can file a claim with the carrier.

Once iseekblinds has received the damaged goods we will immediately repair or re-manufacture your Plantation Shutters provided the Delivery Insurance was paid for at the time of purchase. (See Delivery Insurance below)

Delivery Insurance  

 Delivery Insurance - Covers you against any loss or damage to your order during transit (+2.5%)  

The cost of delivery insurance (2.5% of your purchase price of products only) is automatically added to your shipping costs at the time of checkout. This covers you against any loss or damage during transit. If you choose not to take out the delivery insurance, any damage or loss of your Plantation Shutters will not be covered and iseekblinds accepts no responsibility or claims. 

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