Delivery & Timings
Timings for manufacturing
On average it takes approximately 8 weeks for your Plantation Shutters to be manufactured from placement of order.
Plantation Shutter Delivery Charges
Our standard shipping rate for Plantation Shutters is calculated by square metre per order. This will be calculated for you as you proceed through the checkout process. You can see your delivery charges total in the Order Summary page just prior to payment being made. Delivery for Plantation Shutters is charged at approx $30.00 per square meter.
Additional Freight Charges
If your delivery address falls just outside the specified zones, it may still be possible to deliver your Plantation Shutters - Please give us a call on 1300 664 257 to confirm.
Please note additional freight charges will apply for areas outside of the specified Zones. iseekblinds does not add any margin to freight and passes on the surcharge cost direct from our freight company.
Important changes to Plantation Shutter Delivery Zones
iseekblinds is delivering Plantation Shutters to the following States*:
*Within each State, there are specific Delivery Zones that iseekblinds can deliver to. Please refer to the information and map below.
Specific Delivery Zones
Within each State, there are specific Delivery Zones that iseekblinds can deliver to. Please refer to the below map or contact us if you are unsure.
If you live outside these coloured zones, iseekblinds will not be able to deliver your Plantation Shutters. You are welcome to arrange your own delivery/freight, but iseekblinds will not be liable or insure the product for any damage once the product leaves our warehouse.
Check your address
To check if you are in the delivery zone, please refer to the map below or contact us if you are unsure.
If your address is in the coloured zoned areas, iseekblinds can deliver your plantation shutters. If you want to check your address falls within the delivery zones, please call 1300 664 257 and we can advise you.
Please note delivery times may vary depending upon your location.
Authority to leave
Iseekblinds will advise you of our dispatch date when your order leaves our warehouse. As it is not possible to nominate an exact date and time of delivery, all deliveries to a nominated address must have an "Authority to Leave" the packages if no one is home to accept the delivery.
Please note we cannot accept a PO box for a delivery address.
Please note that iseekblinds is unable to store your Plantation Shutters. As soon as we receive your Plantation Shutters, they will be prepared for dispatch the same or following business day. All outstanding balances must be paid in full at the 6-week mark. If there is a delay in payment which in turn delays dispatch, please note that there will be a storage charge of $10 per day added to your invoice once the Plantation Shutters arrive into the iseekblinds warehouse.
For Pickups - please note that you will have 7 days to organise collection from the iseekblinds warehouse once you have been notified of the Plantation Shutters arrival. After this time, storage charges of $10 per day will apply.
After receiving your blinds, we ask that you inspect and report any damage within five days of delivery. Please do not attempt to install blinds that have been damaged in delivery, as this will void any warranty claim.
If iseekblinds is not notified within this period, we cannot be held responsible for the damaged item or replacement cost.
Please take a photo of the damaged goods and send through to email@example.com with a description of the damaged areas.
If the box is visibly damaged upon receipt, please refuse delivery and the box will be returned to iseekblinds. Please notify us immediately so that we can file a claim with the carrier.
Once iseekblinds has received the damaged goods we will immediately repair or re-manufacture your blinds provided the Delivery Insurance was paid for at the time of purchase. (See Delivery Insurance below)
Delivery Insurance - Covers you against any loss or damage to your order during transit (+2.5%)
The cost of delivery insurance (2.5% of your purchase price of products only) is automatically added to your shipping costs at the time of checkout. This covers you against any loss damage during transit.
If you choose not to take out the delivery insurance, any damage or loss of your Roller Blinds will not be covered and iseekblinds accepts no responsibility or claims.