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Frequently Asked Questions - Plantation Shutters

Below are some of our most frequently asked Plantation Shutter questions and their answers.  If you have a question that is not listed here, please send us a Quick Enquiry or give us a call on 1300 664 257.

Do I have to pay upfront for my plantation shutters?

No, iseekblinds offers a 50% deposit available for all Plantation Shutter Orders.  Just pay 50% now and the balance 6 weeks later!  We'll send you a reminder to pay the balance 2 weeks out from expected delivery.

Why are you no longer deliverying to QLD / WA / SA?

Due to the ever increasing costs of freight, packaging and ensuring the safe delivery of your shutters, iseekblinds is no longer delivering Plantation Shutters nationally.  iseekblinds will be servicing the following areas within VIC and ACT & NSW only.   

Please note, the list below is an indication of the areas we cover and the delivery route.  If you are located within these areas but your town is not specifically mentioned, it is more than likely we can also deliver to you, please call or email our team at the office to confirm your location.

NSW - Greater Sydney Area

The Greater Sydney area includes Sydney inner suburbs and all areas out to the Southern Shire, Campbelltown, Glenbrook, Richmond, Northern Beaches, Central Coast and the greater Newcastle area.

ACT & NSW Regional

From Albury we head up the Hume Hwy, passing through but not limited to, Gundagai, Yass, Canberra and Queanbeyan.  Continuing along the Hume Hwy towards Sydney through Goulburn, Mittagong and Picton.  We also deliver to Junee & Wagga Wagga.

VIC - Greater Melbourne Area

Within approximately 50km radius of the CBD.  This includes all areas out to Werribee, Sunbury, Kalkallo, Whittlesea, Lilydale, Officer and Frankston.

Customers within Victoria who fall outside of these area are still welcome to pick up their shutters from the iseekblinds warehouse located in Thomastown. 

Victoria regional

Our contractor will drive to Wodonga up the Hume highway delivering to all towns, but not limited to Wallan, Kilmore, Broadford, Seymour, Euroa, Benalla, & Wangaratta.

Iseekblinds prides itself on the timely and safe arrival of your Plantation Shutters, under our control at all times.   With each delivery run, we will have constant contact with the driver and whilst we are unable to change the order of delivery we can find out an estimated time of arrival on the day if requested.

Plantation Shutters - Manufacture & Delivery Time 

On average, it takes approximately 8 weeks to manufacture & deliver your Custom Made Plantation Shutters. 

Your order is processed the next business day and then allocated into our production schedule.

*Please Note: - Our Custom Made products vary in manufacturing time dependent upon the type of products ordered.  If you have ordered a number of different products, we will collate your order and wait for all products to be ready before we deliver.  If you would like to receive some of these products earlier, you can elect to Split Your Delivery as you proceed through the Check-out process. Additional freight charges may apply.

What is the difference between Basswood timber and PVC Plantation Shutters?

Both Basswood and PVC Plantation Shutters are equal when it comes to pricing, quality, operation, insulation properties and how they look. It comes down to a question of personal preference, use & specifications.  Basswood timber being a light weight hardwood is great for larger windows, whilst PVC is better suited to smaller windows and ‘wet’ areas such as bathrooms and laundries.  Michael has 2 simple rules to consider when understanding which shutter type to buy. 1. Less is More – Don’t overcrowd your windows with too many panels 2. You must follow the window – ensure that the finished look is aesthetically pleasing from both the inside and outside of your house.      Learn more (

I’m looking for white timber plantation shutters.  Is this Basswood?

Yes.  Basswood is a superior hardwood commonly used for making timber plantation shutters due to its light weight and warp resistant properties.  Basswood timber is also known for its fine grain texture giving a smooth finish and is hardy and long lasting.

What is the best use for Basswood timber shutters?

Basswood timber shutters are a great solution for all windows in your home.  A lightweight timber, basswood is particularly suited to larger windows due its ability to be made to wider specifications.  Use the iseekblinds  Basswood panel layout charts to assist you to understand which layout will be the best fit for your windows.   (

Are corner windows or Bay windows available to order in plantation shutters?

Yes Basswood plantation shutters offer you the option to order a 90° corner window or a 135° bay window shutter. Use the check measure worksheets and the specific panel layouts provided on the website to guide you through the order process.  To guide you through the process view the How to Measure  ( and How to Install videos.  (

What size is the shutter blade?

All of our plantation shutters come standard with a 89 mm blade / louvre

Caring for and cleaning your Basswood Timber Plantation Shutters

Care must be taken when cleaning your shutters. Generally, dust may be easily brushed off at regular intervals. Tilt the louvres almost all the way in one direction. Using a feather duster, soft cloth, dust mitt, or vacuum cleaner with a soft furniture attachment, clean each louvre individually. Then flip the louvres in the other direction and repeat. This can prevent dirt from accumulating and damaging the finish if done regularly.

To remove more significant dirt build-up, wipe louvres with a damp cloth. Add mild liquid soap if necessary. Any cleaning product that contains abrasives or caustic components should not be used, as it can adversely affect the finish.

We recommend that you NEVER immerse your shutters in water, as this can affect the paint.

Do not apply any furniture polish or wax, as this may also affect the painted finish.

With regular maintenance, your shutters should last and look like new for many years to come.

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